Help Desk Softwares automate the functions of customer support desks managed by the customer support executives of a company. It helps customers solve their basic problems of retrieval of lost passwords, troubleshoot product issues, assist with hardware and software technical issues. Although the functionalities of different help desk software vary...
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Aditya Panicker is the Content Head at SoftwareSuggest. He is passionate about anything and everything related to Content. A General Knowledge enthusiast, a Music Lover and highly opinionated about Politics, you can find him on Twitter @Adimohan715.