From A Travel Outlet To An Established Destination Management Company: Rayna Tours and Travels

- - Startup Stories

The motivational success story of Rayna Tours and Travels is one which proves that nothing is unattainable if you’re passionate and determined to turn your ideas into a reality. Opened its door a decade ago, Rayna Tours has grown into one of the UAE’s sought after travel management companies with dedicated sections for international visa services, all-inclusive holidays, global hotel reservations, and diverse tours and activities. Apart from its main office in Dubai, the company has established a very strong base in different parts of the world, such as India, Malaysia, Singapore, Thailand, South Africa and Turkey.

Founders

Meet the CEO of Rayna Tours and Travels: Manoj Tulsani

Meet the CEO of Rayna Tours and Travels: Manoj Tulsani

Manoj Tulsani and Kamlesh Ramchandani are the founders of Rayna Tours. Unsurprisingly, the phenomenal success which the company now enjoys is the result of their innovative ideas and perpetual passion to work them out in this ever-evolving competitive industry. Both of them landed in Dubai towards the end of 1990s and started their career with Safeer Group of Companies. By the time when they decided to launch Rayna Tours in 2006, Kamlesh had gained exceptional experience in the purchase section, while Manoj, an alumnus of Bombay University, gave up his high-profile marketing career with handsome package.

Humble Beginning

From lack of experience and adequate finance to absence of a good team and a great business plan, it was all odds when they initiated the business in an entirely new industry. But none of them held them back as they went ahead and opened Rayna Tours and Travels. It was initially a mere travel outlet inside Flora Grand Hotel and all they then had to their name was their common interest for travel and of course the innovative concept: to serve visitors to Dubai better by helping them in organizing quality yet affordable tours and packages.

Making a Difference in the Travel World

Despite the obstacle-filled beginning and rough ride, Rayna Tours was soon on its way to success. As the whole idea was focused to create a convenient and positive difference in the way people organized travel, it didn’t take too much of time to get it well-received by the customers. From a single location, they opened four to five more outlets across the region’s popular four-star and five-star hotels in next two years. Currently, the company has 70 plus outlets all over Dubai, besides its head office in Abu Hail and branches in Abu Dhabi, Sharjah and international destinations.

Journey to Success

The major breakthrough was when they decided to invest in their own desert camp as well as a fleet of luxury vehicles and cruise vessels including dhows and cruises. This removed the pressure in their product and service pricing structure, allowing them to guarantee best in the industry rates for their signature tours such as desert safaris, dhow cruises, limo tours etc. The next significant step was to become active on web by effectively catering to both B2C and B2B markets.

Apparently, the online platforms (www.raynatours.com and www.raynab2b.com) are among Rayna Tours’ most successful endeavors yet. Complete with smart filters, customizable options and lucrative agent only deals, they provide greater expediency and flexibility in choosing your desired travel services packages. The company has also developed a spectrum of mobile apps which offer on-the-accessibility to the company’s huge line-up of tours, attractions and offers.

Major Recognitions

Rayna Tours at Arabian Travel Awards

Rayna Tours at Arabian Travel Awards

Recently, Rayna Tours received the Arabian Travel Awards in two important categories: Best Destination Management Company and Best B2B Travel Portal. The company was chosen for these awards on the basis of an unbiased public voting system. But, this is not the first time the company is bagging a prestigious industry honor. In 2018 alone, the company won three other significant awards, including Best Partner Award for Dubai Parks and Resorts and Best Performer Award by Ferrari World Abu Dhabi and Yas Island. The company also has to its credit a long list of awards and appreciations like TripAdvisor Certificate of Excellence and Top Wholesaler Award from Yas Island.

From a small travel outlet, Rayna Tours’ net worth is now valued at over AED 200 million. In fact, the success journey of Rayna Tours is truly inspirational as they continue to evolve and take on new challenges with enormous confidence and enthusiasm. We know this will only lead to positive and profitable outcomes. 

Sub-Editor & Content Head at The Startup Journal.