Recently, after a late night party, I wanted to take a cab back home but there was no one in sight and my mobile balance was over. I would be lying if i said, being a woman, I wasn’t scared in a dark, lonely road outside a nightclub. The so called 2G data was of no help as the Ola cab app kept buffering. Thankfully I bumped into a friend and I reached home safely. This encounter with fear sparked off waves of what ifs?! ?! I began looking for a solution and that’s when I came across the Niki app. This concept totally blew my mind as it lists out various cab services for you to select and the booking is done just by chatting with a virtual chat agent on the app. AI stands for artificial intelligence. Apparently, that along with its Natural Language Processing, instructs the app to behave like a humanoid that assists customers by directly communicating with them using a chat box.
The app can actually have an intelligent conversation with you like – Would you like to go with the nearest/ cheapest cab? The best part is that all the cab options are available on one platform so you don’t have to go through the trouble of downloading each cab service’s app.
The one click payment is done using the famous mobile wallet PayTM. Additionally, it helps the user’s recharge their prepaid balance, pay their postpaid bills in a jiffy and suggests top up plans. Niki is also a one-stop solution for people with basic smartphones since it takes up hardly a few MB of mobile space post download and runs smoothly even in 2G speed. All this without any human intervention in the process!
The product has garnered a lot of appreciation on PlayStore just following the launch. Nevertheless, it promises regular updates and plans on further product development and upsurge in its offerings. In a time when network operators makes us feel like human antennas trying hard to gets his girlfriend’s attention and numerous applications competing to gobble up her memory space, Niki comes as an angel in disguise. It spares users the trouble of juggling multiple apps for cab orders and mobile recharge by bridging the gap between customers and the companies with its easy and user friendly interface.
This 15 MB of pure genius and technical excellence was unearthed by four former students of IIT Kharagpur who’re the founders of niki.ai – Sachin Jaiswal, Nitin Babel, Keshav Prawasi and Shishir Modi. It was flagged off on April 2015 at the YourStory’s TechSparks event. It was revealed that their funding was backed by Ronnie Screwvala’s Unilazer Ventures and was raised to a hidden amount.
Financial analysts firmly state that global demand of softwares like Niki’s is undoubtedly in the pipeline and predict its upcoming value to be a whopping 3 billion dollars. Niki seems to be charming many by performing like a simple self-spawned answering machine that’s got their back. I believe in keeping things simple and besides I always wanted some technical assistance at my beck and call & now Niki is here 😉
Go ahead, install the app at niki.ai/app & get chatty to see what’s in store for you!